Personal Banker

The primary responsibilities are to develop customer relationships to achieve assigned sales and service objectives. Provide acceptable level of service to personal banking customers, and explore cross-sell during the customer interactions with a view to increase personal banking revenue. Identify customer needs and proactively deliver quality and unique customer service that exceeds customer expectation. Identify new to bank personal banking customers and refer leads to other segments in the Bank. Customer contact is virtually continuous, hence competencies and skills required for dealing with customers are critical.